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Case study · Charity · child development

Digital Transformation for Compassion UK: Empowering Child Development at Scale

  • Oracle RightNow CRM
  • Blackbaud integration
  • Next.js website
  • iOS & Android apps
  • Reporting dashboards
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Compassion UK
About the client

Compassion UK

Compassion UK is a leading child development charity, working as part of a global network to release children from poverty in 25 countries. Through sponsorship and donations, they provide children with access to education, healthcare, safe environments, and life skills training.

With more than 100,000 UK supporters sponsoring children worldwide, Compassion UK’s impact is driven by its ability to connect sponsors with children and share stories of transformation. Their mission is not only to meet immediate needs but also to equip children with tools to break the cycle of poverty and build brighter futures.

To achieve this at scale, Compassion UK depends on robust, reliable, and innovative digital systems that can:

  • Manage complex supporter and sponsorship relationships.
  • Ensure secure, transparent financial transactions.
  • Deliver seamless communication between donors, children, and local projects.
  • Scale quickly to support future growth and evolving supporter expectations.
The challenge

Challenges Faced

  1. Fragmented legacy systems that slowed down processes.

  2. Limited integration between CRM, finance, and supporter systems.

  3. A need for modern, user-friendly digital experiences to engage supporters.

  4. Lack of real-time reporting and insights for leadership.

  5. Difficulty scaling IT infrastructure to meet growing supporter expectations.

Our approach

Our Strategy

  1. CRM & Data Integration

    • Implemented Oracle RightNow CRM
    • Integrated with Blackbaud for seamless finance and supporter management
    • Automated supporter journeys and data flows

  2. System Modernisation

    • Migrated legacy platforms to modern, scalable architectures
    • Designed flexible frameworks to support ongoing innovation

  3. Web & Mobile Solutions

    • Developed the new Compassion UK website in Next.js
    • Built and launched mobile apps (iOS & Android) for sponsors and supporters
    • Delivered intuitive designs to improve engagement

  4. Reporting & Analytics

    • Created custom reporting tools and dashboards
    • Integrated multiple web forms for better data capture and transparency
Bespoke CRM connected to finance, marketing, portal and reportingBespoke CRMno per-user licenceFinanceMarketingCustomer portalReporting

Built with

  • Oracle RightNow CRM
  • Blackbaud integration
  • Next.js website
  • iOS & Android apps
  • Reporting dashboards
The impact

Transformational Results

  • Enhanced Supporter Experience

    Faster, more engaging website and mobile apps.

  • Operational Efficiency

    Unified CRM + finance system for seamless processes.

  • Data-Driven Insights

    Advanced reporting for real-time decision making.

  • Future-Ready IT Ecosystem

    Scalable, secure, and flexible digital foundation.

Why it matters

Compassion UK

Charity · child development

Our long-term partnership with Compassion UK demonstrates how technology can empower purpose-driven organisations. By aligning innovation with their child-centric mission, Geecon Global continues to play a key role in transforming how Compassion UK connects with supporters and drives impact worldwide.

Ready to transform your organisation with digital innovation?

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Tell us what is not working

You will hear back from someone who has built this kind of system before — not a salesperson working from a form. Usually within one working day.

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