Business application development
Software and hardware integration, so equipment talks to your systems
Machines, devices, scanners and sensors connected to the business systems that need their data — without somebody reading a display and typing it in.
The situation
The gap between the equipment and the system
Plenty of organisations have both good equipment and good software, joined by a person with a clipboard. That person is the integration.
- Readings taken from a display and typed into a system
- Equipment producing files nobody has time to process
- Faults noticed only when somebody walks past
- Stock counted by hand despite barcodes being present
- Devices from different suppliers that share nothing
- Utilisation data that could exist but does not
What it covers
What integration work covers
Device connectivity
Reading from equipment over serial, network, OPC UA, MQTT or a vendor SDK, including older kit with awkward interfaces.
Data capture and normalisation
Turning varied device output into consistent, usable records rather than a folder of raw files.
Business system integration
Getting that data into ERP, MES, CRM or operational systems where it can actually be used.
Monitoring and alerting
Noticing a fault, a threshold or a stoppage when it happens rather than at the end of a shift.
Control interfaces
Where appropriate and safe, sending instructions to equipment as well as reading from it.
Edge and resilience
Local buffering so a network problem does not lose data, which on a production floor is the normal case rather than the exception.
How we work
How an integration runs
Survey what is there
What equipment exists, what it can already output, and what documentation or SDK is available. This step regularly changes the plan.
Prove one device
Get data flowing end to end from a single piece of equipment before committing to a fleet.
Roll out and normalise
Extend across the estate, bringing different makes and generations into one consistent shape.
Integrate and monitor
Land the data in the business systems and put alerting on the pipeline itself, so silent failure is not possible.
Outcomes
What you are left with
- Readings captured directly instead of transcribed
- Equipment data available in the systems that make decisions
- Faults and thresholds noticed as they happen
- One consistent record across different makes of equipment
- Utilisation and performance visible rather than estimated
- Transcription errors removed rather than corrected later
Platforms and tooling
What we work with
Protocols
- OPC UA
- MQTT
- Modbus
- Serial
- TCP/IP
- REST
Edge and platform
- Azure IoT
- AWS IoT
- Docker
- Linux
- Windows services
Systems
- ERP
- MES
- SCADA
- CRM
- Time-series databases
Named as platforms we work with, not as formal partnerships.
Common questions
Questions we are usually asked
Usually, yes. Older equipment often exposes serial output, a file drop or a vendor interface that can be read even when there is no modern API. The survey stage exists to establish this before anything is promised.
Read-only integration does not affect operation and can normally be introduced without downtime. Anything that writes to or controls equipment is a different matter and is planned with your engineering and safety people, not around them.
Data is buffered locally and forwarded when the connection returns. On a production floor, intermittent connectivity is the normal condition, so a pipeline that assumes a perfect network will lose data.
That is usually the requirement. Different makes and generations produce different formats, and normalising those into one consistent record is most of the value in the work.
Rarely. The point of integration is to get more out of what you already own. If a specific device genuinely cannot be read, we will tell you rather than build an elaborate workaround.
Connecting operational equipment to business networks changes your exposure, so segmentation, authentication and least-privilege access are part of the design rather than an afterthought.
Talk to someone who has built this
Not a salesperson working from a form. Tell us what the problem looks like and someone who has delivered this kind of work will come back to you, usually within one working day.
Book a free consultationRelated
Where this usually connects
- Systems integrationMaking the systems you already own talk to each other.
- Operational systemsThe systems that run the day-to-day work of the business.
- Engineering software developmentTechnical and engineering software built to specification.
- APIs and microservicesConnecting platforms that were never designed to be connected.
- Bespoke databasesFor the operational data that has ended up in a spreadsheet.
- Enterprise service busA single integration layer instead of point-to-point connections.